Returns:
At Ayah Creative Studio, we understand the importance of receiving your products in perfect condition. However, since all products are made-to order, they are non-returnable.
Damaged Goods & Replacements:
In the rare event of incorrect orders or damaged items upon arrival, replacements are promptly manufactured and dispatched at no expense to you. For damaged items, kindly provide photographic proof upon receipt of your order. Please note, replacements cannot be facilitated if the package is not inspected upon delivery and notification is to be given within 3 days of receiving the goods.
Sale Items:
Sale items purchased at a discounted price may not be eligible for refunds. However, we stand by the quality of our products. If a sale item arrives damaged, we'll gladly replace it. Simply send us photographic evidence of the damage upon receipt. Please note, replacements cannot be facilitated if the package is not inspected upon delivery and notification is to be given within 3 days of receiving the goods.
Exchanges:
All print products are made-to-order, therefore we do not offer exchanges for other products.
Incorrect orders:
In the event of a customer ordering an incorrect item and it goes to print, it cannot be refunded or exchanged.